Product information
The characteristics and price of each food item for sale on this website are given in the description of each product.
Each product has a dedicated sheet indicating the name of the manufacturer and its characteristics.
Order procedure
Sending the order on the portal has the value of a contractual proposal. To purchase products, the customer must follow theguided procedure indicated at the time of purchase.
Concerning the handling of alcoholic products in compliance with the existing legislation of the Italian Republic, the sale of alcoholic beverages is allowed only to those who have completed 18 years of age.
Prices and shipping regulations
Product prices include all taxes and are stated in Euros. To make your shopping experience authentic, we ensure that all products are packed with the necessary precautions to receive adequate protection from shocks and temperature changes.
Fresh products are shipped exclusively within the country by special climate-controlled transportation.
Transportation and Delivery
Products purchased on the website will be delivered to the address indicated during the order procedure.
All purchases will be mailed by courier with guaranteed delivery within 7 working days from the time of the order ( from the receipt of the order to the time of taking care of shipment, the company reserves the right to allow a maximum of 7 working days for non-perishable products).
Once the products are shipped, the customer will receive a confirmation email to track the shipment.
In any case, except in cases of force majeure or unforeseeable circumstances, the products will be shipped by the transport company within 7 working days from the time Tipicità In Tavola has processed the order (the processing time corresponds to a maximum of 7 days for non-perishable products while fresh products will be shipped by air-conditioned transport immediately after receipt of the order, within 72 hours from the time of purchase).
For perishable products it is recommended to send an email to get more information about.
The company reserves an order processing time of up to 7 days to ensure adequate and accurate packaging and to select the best quality products.
When receiving the goods
Upon delivery of the goods by the courier, the customer isrequired to check:
1) that the number of packages being delivered corresponds to what is indicated on the transport document;
2) that the packaging is intact, not damaged, nor wet or altered, even in the sealing materials.
Any damage or mismatch in the number of parcels must be contested to the courier who makes the delivery and confirmed within a maximum of 7 calendar days to the company email.
Right of withdrawal for non-perishable products
According to Legislative Decree 206/2005 if the product doesnot meet your needs you can return it within 14 days from the date of receipt, without having to give a reason and withoutpenalty.
In order to return the product you must contact customerservice by notifying us of your reconsideration at the following address (tipicitaintavola.00@gmail.com).
Once you have received your return confirmation you will be able to proceed with the shipment of the product to the following address:
10 September Street No. 1
63825 Monterubbuiano (fm)
The costs for this shipment will be your responsibility and you can choose your preferred mode.
Following the manufacturer’s confirmation of the conformity of the returned product (undamaged), the full price of the order will be returned within 14 business days.
If the product is found not to be intact, you will not be entitled to a refund.
We point out that you cannot return products that are highly perishable by nature.
In case of a visibly damaged product you should not accept the shipment and please notify our company.
In case the shipment is damaged upon opening please contact us via email with appropriate videos and photos; we will decide whether to refund the damaged products or provide a new shipment.
The refund will be made on the payment method indicated, in the case of payment on delivery bank details will be required Tipicità In Tavola has every interest and pleasure in handling and solving after-sale issues, so we always encourage the customer to contact us through the appropriate form for any problems, and efforts will always be made to find the best solution to protect the customer.